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DT4VET TOOLKIT

DT4VET TOOLKIT

Student Journey Orientation

The student journey orientation phase provides tools to teachers to support students’ learning and understanding of different kinds of students. The tools can be used alone or together with other teachers and students.

Opportunity–challenge mind map

A visual diagram of student’s opportunities and challenges

persona

A fictional character of a typical student or a typical group of students

6 questıons

A fictional character of a typical student or a typical group of students

empathy map

A visual map to deepen understanding of students

Empathy interviews

Interviews to deepen understanding of students or the topic

Student Journey Map

A fictional character of a typical student or a typical group of students

EXPERIENCE ORIENTATION

The experience orientation phase focuses on ideating, creating, testing, and experimenting with skills that students will need in work life during their vocational careers. Therefore, these tools can be used in class in learning projects. The tools of this phase can also be used for developing teaching and curricula.

Brainstorming

A free-thinking method to generate ideas

Low fidelity prototypes

Quick, cheap, and simple prototypes to understand and test the basic idea and functions

Rapid Experimentation

Experiment with ideas and prototypes rapidly to get feedback and improvement

SCAMPER

An ideation method that changes different aspects of a product, process, or issue

Role Playing

Testing through roleplay and acting

SERVICE ORIENTATION

The service orientation phase aims to provide tools to prepare SMEs for the service moment and aspects of their work life, hence developing skills holistically during studies. The tools of this phase can be used in class and within the work environment to support the Service Design process for SMEs. 

STAKEHOLDER MAP

Define, understand, and manage the service stakeholders

INTERVIEWS

A tool to understand and discover the ‘deeper’ Service key fields and elements

CO-Creation Workshop

An effective tool and process to understand and define the key service elements

EXPERT WORKSHOP

A process and tool necessary to implement your service from the expert’s point of view

SME and collaboration orientation

SME and collaboration orientation provides tools to teachers to develop SME aspects of work life. The tools can be used alone or together with other teachers and students, but also in a work environment, for instance during practical training.

STAKEHOLDER MAP

A visual map of stakeholders and their roles

INTERVIEWS

Interviews to learn more about the company and its challenge

CO-Creation Workshop

People of different backgrounds generate ideas together

EXPERT WORKSHOP

An expert workshop to select particular aspects


USABILITY TESTING: USER EXPERIENCE

Testing the usability of a product, process, or service for improvements